Halcyan for Installers

We’re out to support installers every way we can. That’s why we provide a 30 year warranty and 12 month performance guarantee. So, when you fit a Halcyan you know you can walk away with peace of mind.

Below you will find all the information you need to specify and install a domestic Halcyan unit.

And you can join our Approved Installer scheme to receive free introductions to new customers, discounted products and exposure on our website.

Why Halcyan?

There are many reasons to choose a Halcyan system over any other conditioner or softener but we’d suggest that the main ones for your customer are that each unit lasts well over 30 years so they never have to think about it again, it’s a once in a lifetime purchase. Plus Halcyan’s treatment of the minerals is so powerful that they stay in their ‘non-bonding’ state for over 21 days, much longer than the average 48 hours. It’s pretty much impossible to install them incorrectly which means consistent results for your customer and an easy install for you. And unlike salt systems they don’t take up any valuable space and don’t negatively impact on the environment. So your customer can enjoy great results with a totally clear conscience. Oh yes, and save serious money while they’re at it!

What do Engineers say about Halcyan?

Our products are not only popular with homeowners and renters who want to protect their homes from the damage done by limescale, they’re also a big hit with tradies such as plumbers, architects and sustainability experts! And, they don’t just buy them for their own homes, they also recommend Halcyan Water Conditioners to their customers too! Check out these video testimonials from real tradespeople and discover why they choose Halcyan.

David Hilton

Director of Heat and Energy Ltd

Delve into the expertise of David Hilton, MSc (Arch), an Eco Expert, as he shares his testimonial on Halcyan Water Conditioners. With a passion for sustainability and architectural expertise, David’s review sheds light on how Halcyan Water Conditioner serves as a sustainable salt softener alternative. Discover David’s insights and explore the eco-friendly benefits of Halcyan Water Conditioners for your plumbing systems!

Steve Griffin

Technical Manager, Plumbing Dept, MetroPlumb

Discover Steve Griffin’s Halcyan Water Conditioner review as he shares his expert insights on our sustainable limescale solution. As a Plumbing Technical Manager from MetroPlumb, Steve’s testimonial highlights why our sustainable salt softener alternative is the preferred choice for optimal plumbing performance. Watch his review and explore the benefits today.

Thom Fells

Heating and Plumbing Engineer (Gas Safe), Herts.

Join Thom Fell, a plumbing expert, as he shares his knowledge and review on Halcyan Water Conditioners. Discover why professionals rely on our solution to protect plumbing systems.

Tony Parkinson

Senior Project Manager at SES Engineering Services.

Dive into the Expertise of Tony Parkinson, as he shares his in-depth insights on Halcyan Water Conditioners for your plumbing systems!


Selecting the right Halcyan for your Customer

We have two whole house units, however the H2o9 is suitable for the vast majority of homes.

If you’re in any doubt please use our selection tool here

If you’d like more information you can download our product range – click here.

And, if you need any help, or have any queries, just get in touch with us directly.
Phone us on 03455040656
Or WhatsApp us on 07585363146

Halcyan Water Conditioner Units

Installation within 60 minutes

Installing a Halcyan, is very straight forward. Please download the installation instructions click here. This contains the parts you need, the process, and top tips to help you.

If you need any further help, or have any queries, just get in touch with us directly.
Phone us on 03455040656
Or WhatsApp us on 07585363146

Warranty and Guarantee Form

To ensure that the customer is eligible for our warranty or guarantee coverage after purchasing a unit, please follow these important guidelines:

  1. Properly Filled Fields: Please make sure to fill out the form properly by inserting your and the customers’ information in to relevant fields.
  2. Submission Requirements: It is imperative that you submit imagery of the following:
    • For warranty – clear and high-quality images of the installed unit showing the unit, stock tap and any other local fittings
    • For 12 months performance guarantee – main outlets including kitchen taps, kettle, bathroom taps, shower heads and shower doors (as appropriate). Images should show any current accumulations of limescale if present

By adhering to these instructions, you can help us validate and process of your customers warranty or guarantee claims efficiently.

Energy Saving

These days we’re all desperate to save energy, whether that’s to keep our bills to a minimum or to do our bit to help reduce global warming. With a Halcyan water conditioner the average household can save around £500 every year just on their energy bills. Click here to see our full breakdown of achievable domestic energy and carbon saving.

Naturally Halcyan’s are fully certified and carry the WRAS assurance. All our products are rigorously tested, both in the laboratory, and in the field, sometimes going through trials for over two years before we’ll bring them to market.

That’s why we provide a 12 month performance guarantee alongside our 30 year manufacturers warranty. All our products are of the highest quality manufacture and able to deliver the results we promise.

If you’d like to know about the science behind Halcyan – click here.

Download Full Technical Specification Brochure

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Installation Guide

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Product Range

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Join our Approved Installers Scheme

We’re excited to share that we’re building a really strong team of professional, skilled installers who understand and prefer the Halcyan for their customers. We’re delighted to be able to pass them hot leads from customers who come to us without their own plumber, knowing that they’ll do a great job and we’ll both have a happy customer; them hopefully for a few years to come.

If you like the sound of this, we’d love to hear from you, just get in touch and apply to join our Approved Installers scheme.

Money Back Guarantee

We Provide A 12 Month Money Back Satisfaction Guarantee

Whole House From Only £897

A Whole House System Starts From Only £897 Including VAT

Offering 30 Years Warranty

We Offer A 30 Year Manufacturer’s Warranty For All Halcyan Products

We Deliver Next Day

We Offer Next Day Delivery To Most UK Areas

WRAS Approved Product

We Demonstrate Compliance By Ensuring All Products Are WRAS Approved

Apply to join our Approved Installers Scheme