Halcyan for Installers

There are many reasons to choose a Halcyan system over any other conditioner or softener but we’d suggest that the main ones for your customer are that each unit lasts well over 30 years so they never have to think about it again, it’s a once in a lifetime purchase. Plus Halcyan’s treatment of the minerals is so powerful that they stay in their ‘non-bonding’ state for over 21 days, much longer than the average 48 hours. It’s pretty much impossible to install them incorrectly which means consistent results for your customer and an easy install for you. And unlike salt systems they don’t take up any valuable space and don’t negatively impact on the environment. So your customer can enjoy great results with a totally clear conscience. Oh yes, and save serious money while they’re at it!

Our products are not only popular with homeowners and renters who want to protect their homes from the damage done by limescale, they’re also a big hit with tradies such as plumbers, architects and sustainability experts! And, they don’t just buy them for their own homes, they also recommend Halcyan Water Conditioners to their customers too! Check out these video testimonials from real tradespeople and discover why they choose Halcyan.

To ensure that the customer is eligible for our warranty or guarantee coverage after purchasing a unit, please follow these important guidelines:

1. Properly Filled Fields: Please make sure to fill out the form properly by inserting your and the customers’ information in to relevant fields.
2. Submission Requirements: It is imperative that you submit imagery of the following:
   • For warranty – clear and high-quality images of the installed unit showing the unit, stock tap and any other local fittings
   • For 12 months performance guarantee – main outlets including kitchen taps, kettle, bathroom taps, shower heads and shower doors (as appropriate). Images should show any current accumulations of limescale if present

By adhering to these instructions, you can help us validate and process of your customers warranty or guarantee claims efficiently.

These days we’re all desperate to save energy, whether that’s to keep our bills to a minimum or to do our bit to help reduce global warming. With a Halcyan water conditioner the average household can save around £500 every year just on their energy bills. Click here to see our full breakdown of achievable domestic energy and carbon saving.

Naturally Halcyan’s are fully certified and carry the WRAS assurance. All our products are rigorously tested, both in the laboratory, and in the field, sometimes going through trials for over two years before we’ll bring them to market.

That’s why we provide a 12 month performance guarantee alongside our 30 year manufacturers warranty. All our products are of the highest quality manufacture and able to deliver the results we promise.

If you’d like to know about the science behind Halcyan – click here.