I started Halcyan back in 2015, striving to bring the benefits of a sustainable water conditioner to as many people and businesses as possible, to help them and the environment save energy. I have a long, quite varied career much of it in environmental and water projects, both in the not-for-profit and commercial sectors. When I’m not trying to grow my business and save the planet, I like nothing better than a long walk with my dogs and lovely husband, or better still a weekend away in our camper, with them all, exploring a new bit of the UK. (I do enjoy a glass of chilled Viognier and I love getting stuck into the gardening at the weekend.)

I was part of the team with Samantha when Halcyan was formed back in 2015. I’ve been fitting Halcyan systems and advising customers and other installers on the system since then. They’ve even made me do some video explanations! I have a strong background across the trades of over 30 years but I chose to specialise and gain my qualifications in plumbing and heating in 2007, so I’ve seen most things ‘wet’ since then. Personally, as well as loving my dogs, I’ve always been passionate about natural history and I’m a keen fly fisherman, so I keep coming back to the water theme! So I’m delighted to be working with a business where protecting the environment and its critters is at the heart of what we do. Of course I enjoy seeing a job well done, a quality installation and the equipment and fittings protected as they should be, but knowing that each unit is saving carbon too and helping nature, is a huge part of why I enjoy being part of this team and its future.

I joined Halcyan in 2019, originally, as a humble Customer Service Representative. My role has expanded over time and I not only answer questions from our delightful customers but also manage a lot of the behind-the-scenes technology, write most of the blogs in our Learning Centre and jump in to help where needed in other aspects of the business. I have always been interested in sustainability and the environment and actually began my career in wildlife conservation. I’ve had the good fortune to visit several far-flung places including Madagascar and Mauritius on my conservation-related travels. I’m happy to have quenched my wanderlust somewhat and am now content spending my time hiking, painting and getting stuck into the occasional videogame.

Hi, I’m the new Customer Service Rep at Halcyan Water Conditioners! I joined Halcyan in November 2022 to help answer our customers questions and guide them to the best solution for their homes. I’ve always had a love for talking to people, honing my communication skills as a football referee in in youthful days… And i've been involved with water for years as part of a team building and fitting out narrow boats! My passion for helping customers fulfil their needs while being eco-conscious started at the beginning of my sales journey so I’m super excited to be back as part of a sustainable and eco-friendly company. My favourite part of the job is meeting customers, retailers and installers in person at various exhibitions and spreading the word about how important it is to protect against hard water. Aside from my love for sales, I’m an all-round sports enthusiast, participating in cricket, golf, running, and climbing and love a good challenge.

I joined Halcyan way back in 2017 where I met Sam in Spicer & Cole. I started out as being just a ‘colouring in’ person to soon enough being promoted to dog cuddler alongside ensuring the website is up-to-date and secure, so although you won’t necessarily see me, you will definitely see what I’ve been working on. If I’m not working, you will find me on two wheels (most likely my R1), somewhere near the Brecons in Wales.

I joined Halcyan in 2021 to raise awareness of the invisible enemy that is limescale and share our collective research and knowledge on how treating hard water is a really simple way to save money and protect the environment. So, whenever you see the Halcyan name in the press – that’s me! Since then my role has grown to encompass all things marketing so I now get to work with this fantastic team across all areas of the business. When I’m not at my desk I can usually be found outdoors. Whether that’s paddling down a river, uncovering lost treasure with my metal detector or partying at a music festival, one thing’s for sure, you won’t find me at home!

I joined Halcyan in 2021 and I’ve been fuelled by coffee ever since! I do all the funky things you see across Instagram, Facebook, LinkedIn and Twitter, spreading the word about our amazing products and engaging with the public, commercial partners and our trade scheme members.I wanted to be a Crime Scene Investigator but after walking into a butcher's shop when I was younger I quickly came to the realization my stomach wasn’t cut out for the job, so here I am, firmly out of danger making pretty things for Instagram and saving the planet one unit at a time!

Woof Woof!