Halcyan customers are widespread. They range from Bristol to Norwich, Telford to the Isle of Wight.

Some of our customers are fortunate to only have moderately hard water but the majority are based in areas such as Essex, Wiltshire, Dorset, Suffolk, Lincolnshire and London – where the scale of the limescale problem is truly challenging.

They’re generally people who have decided to protect their homes – often fitted with brand spanking new systems, bathrooms and kitchens – from the ravages of limescale. People who also want to enjoy the benefits of softer water but without all the hassle and expense of salt or resin softeners.

They tell us they simply want to find a product they can trust and then be able to go about their lives not noticing that they live in a hard water area – ever again.

Most of our customers own their homes, or are building them. Yet we’re also a smart choice for tenants, whether at university or privately renting, where they can’t just cut into the water supply but still want to be able to enjoy gentler water in the shower. We have a nifty device custom-made for the job and it only takes 60 seconds to fit!

Some homeowners use a Halcyan unit to keep their swimming pools sparklingly clear and low on chlorine. Other people are interested in trying to ease their uncomfortable skin irritations. While others have fitted our unit to the water supply of their motorhomes to keep the system running smoothly.

Then, no matter what type of customer they are or where they live, there’s always the feel good factor of knowing that Halcyan Water Conditioners are the 100% passive, eco-friendly, people-friendly choice.